Garbage, recycling and yard waste collection WILL NOT be delayed for the President's Day holiday. MWA facilities open regular hours.

Privacy Policy

Metro Waste Authority is committed to protecting your privacy. This Statement of Privacy (“Statement”) applies to the Metro Waste Authority website and governs data collection and usage. This Statement serves as notice to those visiting the website of how Metro Waste Authority collects and uses information for its visitors. By submitting personally identifiable information to Metro Waste Authority and/or by using our web site, you give your consent that all personally identifiable information that you submit and the non-personal date collected may be processed and used by Metro Waste Authority in the manner and for the purposes described in the following Statement of Privacy.

By using the Metro Waste Authority website, you consent to the data practices described in this statement.

Collection and Use of Your Personally Identifiable Information

Metro Waste Authority collects personally identifiable information, such as your name, e-mail address, home address, work address, and/or telephone number. This information is collected when you choose to submit such information for e-mail, comments, sign-ups, or requests. If you do no supply the required information on any particular form, the page may not work properly and you may have to contact Metro Waste Authority by telephone at (515) 244-0021.

Metro Waste Authority does not sell, rent or lease its customer lists to third parties. The use of personally identifiable information will  be used to help provide better service to our customers, including keeping the information for our own customer database and using the information for our own marketing purposes. Metro Waste Authority will only contact the customer if necessary. Customers may opt in to receive news and updates from Metro Waste Authority and may opt out at any time.

Metro Waste Authority will keep the personally identifiable information confidential and only disclose such information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Metro Waste Authority or the site; (b) protect and defend the rights or property of Metro Waste Authority; and, (c) act under exigent circumstances to protect the personal safety of users of Metro Waste Authority or the public.

Collection and Use of Your Non-Personal Data

Metro Waste Authority also collects non-personal date through your computer’s hardware and software by use of website cookies. These cookies do not harm or install anything on your computer. The information collect by the cookies includes: your IP address, browser type, domain names, access times and referring website addresses.

This information is used by Metro Waste Authority to provide general statistics regarding use of the Metro Waste Authority website. Metro Waste Authority keeps track of the websites and pages our users visit within the Metro Waste Authority website in order to determine what services and information are the most useful to our customers. Metro Waste Authority also uses this information along with its third party marketer to improve website functionality and traffic. The information released to the third party marketer does not contain any personally identifiable information.
 

You may prevent the website from collecting this information by disabling the browser’s cookies. However, doing so may limit the functionality and use of the website for you.

Third Party Websites

Metro Waste Authority is not responsible for the privacy statements or other content on websites outside of the Metro Waste Authority website. Anyone who visits third party websites through this website, including to make payments on their Metro Waste Authority account, should read the Privacy Policies available on that third party’s website. Metro waste authority makes no warranties or representations, either express or implied, about such third party websites. The third parties they are owned and operated by the third party and the information contained on them, including the suitability or quality of any of their products or services, are that of the third party.

Security of your Personally Identifiable Information and Non-Personal Data

Metro Waste Authority secures your personally identifiable information and the non-personal data from unauthorized access, use, or disclosure. Metro Waste Authority secures the personally identifiable information you provide and the non-personal data Metro Waste Authority collects on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

Changes to this Statement

Metro Waste Authority reserves the right to change this Statement at any time in order to comply with the law and any organizational and customer feedback. You should check this Statement each time you use this website to check if any changes have been made. The date that this Statement was most recently updated is located at the bottom of this page.

Contact Information

Metro Waste Authority welcomes your comments regarding this Statement. If you believe that Metro Waste Authority has not adhered to this Statement or if you would like to view your record for a chance to have additions, dissents or objections entered in that record, please contact Metro Waste Authority at ask@mwatoday.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.