Career Details

Customer Care Specialist

Date Posted: 10/6/2020

Location: Metro Park East Landfill

Type of Employment: Part Time

Metro Waste Authority is hiring!

Work in a fast-paced environment, handling face-to-face customer relations and transactions, for a dynamic and growing government agency in the Des Moines Metro. Mutliple part-time positions are being considered, with some Saturday hours. An altruistic approach to customer care and the ability to work independently as well as collaboratively will be required.

Below is a sampling of the responsibilities managed by this position:

  • Facilitates a positive customer experience at Metro Park East and other Metro Waste Authority facilities based on agency needs, while providing excellent customer care in a tactful and effective manner while projecting a courteous, patient, helpful, and positive attitude.
  • Counts coin and currency, records checks, documents credit card transactions, records coupon sales, and completes the daily deposit spreadsheet. Explains discrepancies and creates tickets for short transactions to move funds from cash to an internal charge account.
  • Completes opening/closing procedures at the Metro Park East Landfill Scale Office. Maintains supplies, sorts and distributes incoming mail and faxes. Prepares outgoing mail for courier service between facilities or delivers directly to the Post Office.

Requirements:

  • High school graduate, with 3 years of general office experience, customer care and computer proficiency.
  • Valid Iowa driver’s license.

Job Application & Resume

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