Recycling, yard waste, and garbage will not be collected on Monday, May 25, in recognition of Memorial Day. Regular collection is delayed one day for the remainder of the week, with Friday collection occurring on Saturday. 


Metro Waste Authority manages Curb It!, the curbside recycling program, but contracts two important functions. Waste Management collects the recyclables from the curb, and Mid America Recycling sorts and resells them.

Customer Service

Collection: 515.244.7336, Waste Management

  • Your Collection Day is:
    • Tuesday if you live west of Highway 28/Sunset Drive
    • Wednesday if you live east of Highway 28/Sunset Drive
  • Missed Collection
  • Set out time & tips: Read Cart Placement guidelines for details.

Start/Stop Service: 515.981.0228, Norwalk City Hall


  • Recycling service begins when water service is requested. If it's a new home, choose a 96- or 48-gallon cart at this time. The cart will be delivered shortly after.
  • A cart should come with existing homes, but if not, call City Hall.


  • Recycling service ends when water is canceled.
  • When you move, leave your cart with the house.

General Questions: 515.244.0021, Metro Waste Authority

Request an Extra Cart: 515.244.0021, Metro Waste Authority

Cart Inquiries: 515.244.7336, Waste Management, hauler

  • Request a different cart size. Choose between 96- and 48-gallons.
  • Call if the cart is broken or stolen.

Apartments & Townhomes

Recycling Drop-Off

Residents can take recyclables to one of the Recycling Drop-Offs around the metro.