Customer Service

Collection: 515.265.5267, Waste Management, hauler

  • Thursday is Your Collection Day
  • Missed Collection
  • Large Item & Extra Trash is collected on garbage day from the curb with appropriate stickers. (No call ahead needed) 
  • Schedule Appliance Pick-Up with hauler and apply appropriate stickers.
  • Set out time & tips: Read Cart Placement guidelines for details.

Start/Stop Service: 515.994.2649, City Hall of Prairie City


  • Garbage service begins when water service is requested. A cart should come with existing homes, but if not, call City Hall.


  • Garbage service ends when water is canceled.
  • When you move, leave your cart with the house.

General Questions: 515.994.2649, City Hall of Prairie City

Cart Inquiries: 515.994.249, City Hall of Prairie City

  • Request a different cart size.
  • Call if the cart is broken or stolen.

Garbage Drop-Off

Residents can also take garbage to the Metro Park East Landfill.