Rules & Policies

Secured Loads

To reduce litter and prevent accidents and injury, Metro Waste Authority requires all waste/recyclables delivered to our facilities be fully secured, enclosed and/or covered (preferably tarped), so loose materials cannot fall or be blown from the vehicle. Any vehicle arriving at a Metro Waste Authority facility with unsecured loads will be charged a violation fee in addition to the regular disposal and recycling rates. 

Unsecured Vehicle Violation Fee
Large Vehicle  (more than 25,000 lbs) $100
Small Vehicle (less than 25,000 lbs)
  • Habitual offenders who violate the policy more than three (3) times will be charged a service fee of $100. A log will be kept at each facility to track violations.
$10

Securing the Load Properly

Rope, cord, twine, bungee cords or tie downs are acceptable alternatives to tarping for loads consisting of large, bulky items (appliances, sofas, etc.) The Scale House staff may need to make a determination regarding whether a load is adequately secured.

Commercial Vehicles

  • Rear-load trucks do not require tarping of the hopper if the hauler has extended the blade to completely cover the waste and if no waste is transported in the hopper.
  • Front-load trucks do not require tarping of the receiving hopper if an alternate material (i.e., metal) is used to totally enclose the opening. An attached front-load bin does not require tarping if there is no waste in the bin.
  • Roll-off container loads must be secured. Most haulers have automated tarping devices. A tarp must be used for all open-top, roll-off containers. Enclosed roll-off compactor containers require a tarp or other material to be used on the opening.

General Rules & Policies

To ensure the safety of customers and employees, we ask visitors to observe the following rules and policies at our facilities (Click on the category to view):

  • Facility Wide
    • No cell phone use upon entering.
    • Observe posted speed limits.
    • No smoking; methane gas is present.
    • Children and pets must remain in car.
    • Stay within three feet of vehicle.
    • No taking waste. No scavenging.
    • Staff is not authorized to assist with unloading.
    • Vehicles are subject to random inspection by staff.
    • Heavy equipment has the right of way.
    • Alcoholic beverages and illegal drugs are not permitted.
    • Those exhibiting unsafe behavior or acting in an unprofessional manner may be asked to leave the facility.
    • Metro Waste Authority assumes no liability for damage to vehicles resulting from towing or otherwise disabled vehicles.
    • Customers must be off the premises of MPW no more than 30 minutes after closing time or are subject to a charge of $35 per every 15 minute increment for the first 60 minutes past this time; and $225 per 15 minute increments after that.
  • Landfill Area

    Failure to follow these rules can result in action, including a facility ban.

    • Follow traffic director's instructions.
    • No standing, walking under raised hopper.
    • No riding on hoppers.
    • Place removable gates in front of vehicle while unloading.
    • Remove garbage from unenclosed areas before exiting unloading area.
    • Secure vehicle to prevent littering when exiting.
    • Secure all gates, doors before exiting.
    • Drivers are responsible for damages to gates and vehicles.
    • Turn boxes, clean out hoppers and remove/replace tarps in designated areas only.
    • Miscoding of materials by Commercial Haulers may result in a fine.
  • Commercial CRTs (Cathode Ray Tubes)

    By law, businesses cannot dispose of hazardous waste in landfills. The U.S. Environmental Protection Agencydetermined that color Cathode Ray Tubes (CRTs) are hazardous materials. As a result, Metro Waste Authority does not permit color CRTS from commercial loads to be deposited in the landfill.

    • $35 Handling Fine - Commercial haulers and customers bringing CRTs in garbage loads will be charged a handling fine of $35 per incident, as well as the Recycling Fee listed in the Rates & Payment section.
    • Avoiding the Fine - If CRTs are discovered, customers can move the items to the Recycling Drop-Off on their own and avoid the $35 per incident handling fee.